Moving FAQs
Yes. We charge $10 more an hour on Fridays and Saturdays. This same higher rate applies between the 28th of the end of the month and the 2nd of the beginning of the month. Sundays are the normal weekday rate.
Yes, we do provide full packing service i.e., packing dishes, books, files, miscellaneous items etc. into boxes.
Yes, we do work on Sundays and Holidays. However, our rates are higher during the Holidays and availability may be very limited.
In short, we divide moving coverage and in insurance into two categories.
1. Moving coverage options you can arrange through a moving company:
– Basic.
– Actual Cash Value Protection (ACVP).
– Full Value Protection (FVP.)
2. Moving insurance you may obtain from a third-party company:
– third-party moving insurance companies offering insurance policies specifically for household and office goods during relocation.
– check if your renter’s or homeowner’s insurance covers any losses during a move.
Please note that most moving companies in California don’t provide anything but basic coverage ($0.60 per pound per article.)
The short answer is ‘Yes,’ if you hire a licensed moving company to do your move. Unlike most moving companies in California, however, we will tell you the truth of what that ‘yes’ means. By California laws, every moving company must provide a so-called ‘basic coverage’ for each move free of charge. Basic coverage covers any damages or losses during a move based on the weight of a damaged item; the coverage is $0.60 (sixty cents) per pound per article.
For example, if a dresser weighting 100 pounds gets damaged or lost during the move, a moving company will have to pay you 100 x $0.60 = $60 towards the repairs or replacement regardless the actual cost of the dresser. That’s how the law works. It a shippers’ (customers’) responsibility to arrange a higher limit coverage or additional insurance if they want it.
A moving company may offer Actual Cash Value Protection and Full Value Protection coverage options.
Absolutely. Our movers have experience moving all types of dental and medical equipment as well as large filing cabinets and other related items.
All moves are different, some are quick, and some take longer, it really depends on the size of your office or business.
Yes, we do. We have multiple offices, so we have experience in moving office furniture, such as large desks, cubicles, file cabinets, and other office items you may have.
Yes, we are. We have experience moving commercial sized refrigerators and large ovens. We are fully capable of moving a restaurant no matter how big or small.
While our movers are willing, able and equipped to reattach and connect appliances to gas and water lines, we do issue a disclaimer that we are movers and not licensed or certified plumbers. For this reason, we will not be held liable for any water or gas leaks should you chose to have the movers reattach and connect the appliances at the new location.
Yes, we are a legal and authorized moving company, if you go on our website, and click company and then click license, you’ll be able to see all our business licenses, and other documents, that verify us.
Yes, you can easily make an appointment now. We allow you to reschedule up to 3 times for free. you just need to notify us at least 3 days in advance if you want to reschedule.
While we do prefer you book as early as possible in advance, you can book at any time, if the availability is open. For last minute moves we request that you notify us within at least 24 hours before the service is needed.
Under California Labor Law, employers must allow employees working in California to take a 30-minute meal break after every 5 hours of work. California requires employers to provide employees ten-minute rest breaks for every four hours (or major fraction) worked. Anything over two hours is a “major fraction” of a four-hour period: this means movers are also given a rest period of 10 minutes after every 2 hours (which is a major fraction of 4 hours). This 10-minute rest period is a paid rest break and not deducted off of the total time.
We provide a protective plastic that we can lay down to protect the floor and we have moving blankets for extra protection. Customers may also provide shoe covering.
We accept cash, debit, all major credit cards as well as Venmo, Cash App, Zelle and PayPal. For commercial and business moves we also accept business checks. We do not accept personal checks for residential moves.
Yes of course.
We have a protective plastic that we can lay down to protect the floor or moving moving blankets for extra protection. Customers can also provide shoe booties for the movers to wear.
We offer the Department of Transportation Law basic insurance known as ‘Release Value’ insurance. This insurance is provided at no extra cost, but provides minimal coverage. The extent of the protection you receive covers .60 cents per pound per article. This means if a 100lb item is damaged you will receive $60 for that item. If a $1000 television weighing 15lbs is damaged you would receive $9 compensation. Additional coverage insurance can be acquired upon the customers request.
We charge the 4% processing fee for electronic payments because we are charged a fee by third party merchants to transfer the money out into our business account. For this reason we always recommend our customers to pay in cash to be able to save some extra money.
If your move-in date has changed not to worry. We are happy to accommodate an appointment rescheduling. As soon as you know your move-in date has changed call us and ask to see if the new day you would like is available, different days have different rates however so you might pay more. We also keep the moving deposit after 3 rescheduled appointments and it no longer goes towards the total bill due on the day of your move. We do require a 24 hour notice.
Move times vary based on size of household, if packing is needed, whether there are stairs or not and how many items you need moved. No two moves are the same so it is virtually impossible to give an exact time frame for your move. Packing and disassembling will always take longer vs. if you have everything packed and disassembled, ready to be loaded. The more prepared you are, the smoother and quicker the move will go!
Yes, deposits secure your moving date.
Visual estimates are physical in person estimates at your place of residence to inspect what needs to be moved and the amount of items that will be moved. An online estimate can be done in the form of sending videos and pictures via email so that we have a better idea of what all needs to be moved.
Anywhere from $99 – $350 , depending on the item.
Customers are only charged at the end of the move once the truck has been unloaded completely and everything has been organized inside the home to the customers liking.
Unfortunately, there is no applied discount when helping the movers unload. If you choose to help it will definitely allow the job to finish sooner, but no need to worry we got it covered!
No. When you hire Saving Moving, you’re hiring professionals who are here to work hard and do the heavy lifting for you. We don’t want you to have to lift a finger, unless it’s telling the movers where to position the furniture.
Yes, we do provide full packing service i.e., packing dishes, books, files, miscellaneous items etc. into boxes.
In short, we divide moving coverage and in insurance into two categories.
1. Moving coverage options you can arrange through a moving company:
– Basic.
– Actual Cash Value Protection (ACVP).
– Full Value Protection (FVP.)
2. Moving insurance you may obtain from a third-party company:
– third-party moving insurance companies offering insurance policies specifically for household and office goods during relocation.
– check if your renter’s or homeowner’s insurance covers any losses during a move.
Please note that most moving companies in California don’t provide anything but basic coverage ($0.60 per pound per article.)
The short answer is ‘Yes,’ if you hire a licensed moving company to do your move. Unlike most moving companies in California, however, we will tell you the truth of what that ‘yes’ means. By California laws, every moving company must provide a so-called ‘basic coverage’ for each move free of charge. Basic coverage covers any damages or losses during a move based on the weight of a damaged item; the coverage is $0.60 (sixty cents) per pound per article.
For example, if a dresser weighting 100 pounds gets damaged or lost during the move, a moving company will have to pay you 100 x $0.60 = $60 towards the repairs or replacement regardless the actual cost of the dresser. That’s how the law works. It a shippers’ (customers’) responsibility to arrange a higher limit coverage or additional insurance if they want it.
A moving company may offer Actual Cash Value Protection and Full Value Protection coverage options.
The time starts once we arrive at the pickup location and begin the move. Licensed moving companies aren’t legally allowed to begin the time when the movers leave the truck yard. The time will end once the truck as empty and the job has been completed.
No, unfortunately we have a 2-mover minimum. When booking a moving job, you would be required to book at least two movers at minimum.
You will be charged, once the move is complete. So, we can charge you for the number of hours worked.
– Movers
– Truck
– Usage of stairs and (or) elevator
– Long carry
– Gasoline
– Disassembly and reassembly
– Stretch wrap
– Using blankets on a moving day
– Wardrobe boxes
The Number of hours it takes to move depends on the household size, if packing is required, if stairs are present, the number of items you need moved. No moves are the ever same, so it is quite impossible to give an exact estimate for your move. Packing and disassembling will always require more time vs. if you have everything packed and disassembled, ready to be moved. The more prepared you are, the smoother and quicker the move will go!
We accept cash, debit, all major credit cards as well as Venmo, Cash App, Zelle and PayPal. For commercial and business moves we also accept business checks. We do not accept personal checks for residential moves.
Double drive time is the time it takes for getting to the point of origin to the point of destination, and then back.
The Double Drive Time Law (DDT), passed by the California Public Utilities Commission (CPUC), requires California based moving companies to double the amount of time it takes to get from the origin point to the destination point at the agreed upon hourly rate. This law applies to ALL moving companies in the state of California.
For example, if it takes us 30 minutes to drive from your pick-up to the drop-off location, 30 additional minutes will be added to your final invoice.
We charge the 4% processing fee for electronic payments because we are charged a fee by third party merchants to transfer the money out into our business account. For this reason we always recommend our customers to pay in cash to be able to save some extra money.
Customers are only charged at the end of the move once the truck has been unloaded completely and everything has been organized inside the home to the customers liking.
Visual estimates are physical in person estimates at your place of residence to inspect what needs to be moved and the amount of items that will be moved. An online estimate can be done in the form of sending videos and pictures via email so that we have a better idea of what all needs to be moved.
No, we don’t, but we do offer daily storage services.